Friday, July 18, 2008

Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000, The Go-Giver, & OBD: Obsessive Branding Disorder

Common frustrations unite consumers

Hindu, India - 36 minutes agoChennai:

Traditionally, consumers were at the mercy of business. Not now, though. Armed with a new suite of tools, resources, and technologies, ...

http://www.hindu.com/thehindu/holnus/006200807181008.htm

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